LEGAL REFERENCE

Privacy Policy — Aap ka Account Mehfooz Hai

pk slot mein aap jo bhi personal information share karte ho, hum us ko strict confidentiality ke sath rakhte hain. Hamara privacy policy batata hai ke hum kaunsi...

Data encryption standardVerification-only collectionNo third-party sharing without consentAccount access controls

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Hamara Privacy Approach

Jab aap pk slot par account kholte ho, hum aapka naam, email, phone number aur payment details maangte hain taki aapka account secure rahe aur aap ka JazzCash, Easypaisa, SadaPay ya Raast se withdrawal successfully clear ho sake. Hum in details ko sirf account operations, payment processing, aur fraud prevention ke liye use karte hain. Aapka location data, device type aur login

history bhi hum record karte hain security audit ke liye. Jahan local qanoon ijazat deta hai, wahan hum in sab ko strictly protect karte hain aur kabhi bhi third party ko consent chhod kar share nahi karte.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY QUESTIONS KE LIYE

Hum Se Raabta Karain

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Email Support

Aap ke privacy concerns ke liye hamara privacy team hamara email address par hamesha tayyar hai. Ek din mein response paa jaate ho.

Account Settings Panel

Aapka account dashboard mein privacy preferences hain. Wahan se aap aapna data check kar sakte ho aur permissions ko manage kar sakte ho.

Help Center Articles

Hamari help section mein detailed privacy guides hain jo aapko samjhate hain ke kaise aap apna account ko aur secure rakh sakte ho.

SECURITY KE MEASURES

Kaise Hum Aapka Data Protect Karte Hain

SSL Encryption

Sab transactions aapke aur hamara server ke beech encrypted rahte hain. JazzCash, Easypaisa, SadaPay aur Raast payments bhi same security...

Password Security

Aapka password hamara system mein plaintext mein kabhi store nahi hota. Hum advanced hashing use karte hain jisse unauthorized access...

Two-Factor Authentication

Account settings mein aap 2FA enable kar sakte ho. Yeh aapke mobile number pe verification code bhej kar extra security...

Regular Audits

Hamara security team har mahine privacy aur encryption standards ko check karta hai taki koi gap na rahe.

Data Minimization

Hum sirf utni information leते hain jitni hamko zaroorat hai. Aapke zyada se zyada personal data hum store nahi karte.

Vendor Compliance

Hamara JazzCash, Easypaisa, SadaPay aur Raast partners bhi same privacy standards follow karte hain jo hum follow karte hain.

Dono Mein Farak Samjhiye

Privacy Policy	Ye document batata hai ke hamari company aapka data kaun-sa leती hai, kaise use karte hain, aur kaun-se third parties ko share karte hain.
Data Collection	Jab aap account banate ho, hamari verification process mein nam, email, phone aur payment details dite ho. Ye minimum required hai.
Retention Period	Aapka account active rahne tak aapka data hamara paas rehta hai. Account delete hone ke baad, hum backup copies ko 90 days mein safely remove kar dete hain.
User Rights	Aap kabhi bhi apna data dekh sakte ho, update kar sakte ho, ya deletion ke liye request kar sakte ho. Hamara team 14 days mein response deta hai.
Third-Party Sharing	Hum aapka personal info sirf payment processors, fraud detection services, aur legal authorities ko share karte hain jab lazim ho.
Cookies and Tracking	Hamari website cookies use karta hai session management aur analytics ke liye. Aap browser settings se cookies disable kar sakte ho.
Changes to Policy	Agar hum policy mein change karte hain, hum pehle email se notification bhejte hain aur new version ko effective karne se pehle time dete hain.

Aapke Account Mein Kya Safe-Guards Hain

Email Verification

Jab aap sign up karte ho, hamari system aapke email par confirmation link bhejta hai. Yeh ensure karta hai ke email real aur aapka hai.

Phone Number Confirmation

SMS ya call ke zariye hum aapka phone number verify karte hain taki account recovery aur withdrawals mein aap accessible rahe.

Payment Method Linking

JazzCash, Easypaisa, SadaPay ya Raast se pehli withdrawal ke waqt, hum extra verification karte hain taki fraud na ho.

Login Alerts

Aapka account agar nayi device se login ho, hum aapko email karte hain. Agar aap nahi ho, aap immediately change password kar sakte ho.

Session Management

Aapka session automatically timeout hota hai 30 minutes inactivity ke baad. Public computers par, aap logout kar sakte ho.

Data Encryption

Sab sensitive fields — payment details, personal info, passwords — hamara server par encrypted format mein rehte hain.

Privacy Policy ke Baare Mein Puche Jane Wale Sawaal

Nahi, hamari policy kehat hai ke hum aapka personal data sirf payment processors, fraud prevention partners, aur legal authorities ko share karte hain jab zaroori ho. Marketing purposes ke liye hum kabhi data share nahi karte bina aapki permission ke.

Jab tak aapka account active hai, aapka data hamara paas secure rakha rehta hai. Account permanent delete karne ke baad, hum aapka backup data 90 din mein safely erase kar dete hain, sirf legal aur audit requirements ke backup chhod kar.

Haan, bilkul. Aap apne account settings mein jakar apna naam, email, phone aur linked payment methods (JazzCash, Easypaisa, SadaPay, Raast) dekh sakte ho aur zaroorat ke muta'abik update kar sakte ho.

Agar suspicious activity ho, hamara fraud detection team fauran account ko lock kar deta hai aur aapko email-phone se notify karta hai. Aap turant password change kar sakte ho aur hamari support team se raabta kar sakte ho.

Hamari website cookies use karta hai aapka session manage karne ke liye aur website performance dekhne ke liye. Ye strictly necessary hain login aur payment processing ke liye. Aap browser settings se tracking disable kar sakte ho.

Agar hum major changes karte hain, hum pehle aapko email bhejte hain aur naya policy 30 din mein effective hota hai. Aap kabhi bhi policy section mein jakar latest version dekh sakte ho aur accept ya reject kar sakte ho.

Haan, ye sab payment details encrypted format mein rehte hain aur hamara system mein direct na store karke tokenized method use hote hain. Payment processing ke liye hum secure gateways use karte hain jo PCI DSS compliant hain.